There are many IRS tax resolution software options on the market, and selecting the right one can be a challenge. Some companies try to convince you that their product is the best choice by making false promises of a comprehensive solution and backing them up with flashy marketing. Unfortunately, reality often fails to live up to the hype.
It’s a real risk for tax pros who need help managing complex cases. Partnering with the wrong software can lead to hidden costs and unnecessary frustrations. Due diligence is the key to a confident choice. Research different products and companies, then analyze the results with a careful professional tax software comparison.
Calculate the price, not just for a base package, but for all the features you need. Schedule demos of your favorites before committing.
Don’t be led astray by false promises and misinformation. The experts at IRS Solutions® are here to help with a look at 10 common myths about IRS tax resolution software and debunk them by comparing them to the facts. By the end, you’ll understand how to select a platform with the perfect combination of features and services to support your success every step of the way.
Myth 1: “It’s just an IRS tax resolution software tool—functionality is all that matters.”
Fact: Tax resolution software is more than just a tool; it’s a strategic partner in your practice. Some companies just offer a platform. IRS Solutions provides exceptional functionality along with the experience of a team deeply invested in tax resolution. Our all-in-one platform supports your practice from start to finish, with practical features that make resolving IRS cases easier and more efficient.
“IRS Solutions gives the best customer service. We changed from PitBull Tax because we loved how the invoicing/payment CRM was built into the software. I did not have to pay an additional charge for this service. The beauty of having everything in one [platform] is that it was cost-effective.”
Myth 2: “All of my options offer similar features at comparable prices.”
Fact: Your initial investigation will quickly reveal that feature sets vary widely between platforms. While most software providers offer only minimal functionality with basic memberships, IRS Solutions goes above and beyond, helping you achieve your goals with tax resolution features, including:
- Full integration with IRS systems
- IRS Advance Notice™ (IAN), which peers into the IRS system 24/7 and alerts you to transcript changes, often weeks before official notification arrives in the mail
- Bulk transcript download
- Automated solution recommendations most likely to be accepted by the IRS
- Bankruptcy discharge date calculator
- Custom-branded communications portal
- Secure, AWS Government Cloud (AWS GovCloud) system
- Unparalleled customer support, available when you need it
- Hundreds of built-in forms, including 40+ state POAs.
- Easy onboarding
- Invoicing and payment processing capabilities
- Free Continuing Education classes
- Marketing Toolkit to promote your business with regularly updated, white-label assets
- Online community of professional peers
There are never any additional modules, extras, or hidden costs with IRS Solutions. Every feature is included with every membership.
“The reason I switched is you have to pay for everything [with PitBullTax]. IRS Solutions is just one price. You have extra stuff to help me be successful in tax resolution like marketing materials, how-to videos, webinars, etc. Pitbull didn’t have as much as you provide. ”
Myth 3: “Implementation will be quick and painless.”
Fact: Some software platforms promise easy onboarding, but the reality is typically a complex and time-consuming process. At IRS Solutions, we know that you don’t have days to spare for migrating data and learning new software. Our intuitive interface and comprehensive support make implementation straightforward, getting you up and running without unnecessary headaches.
Myth 4: “If I’m not happy with my choice, I can just switch software anytime without hassle.”
Fact: Long-term contracts and data migration challenges often make switching providers difficult or restrictive. Your investigation won’t reveal that kind of limitation at IRS Solutions. We offer tax pros flexibility without long-term contracts, and our customer support team is always available to smooth your transition as you join us.
“My [colleague] bought an annual PitBullTax subscription but did not want to renew the software. He was obliged to pay a certain amount if he would not renew it. He switched to IRS Solutions.”
Myth 5: “This IRS tax resolution software costs less than the competition.”
Fact: While some companies may initially seem more affordable, the reality is often different. Many platforms use a pricing model where essential features are locked behind costly add-ons, making it impossible to do your job without purchasing additional modules. These end up bringing your total investment much higher than advertised.
Ask detailed questions while you’re looking at options. Make sure that any platform subscription tier includes all of the features you need without breaking the bank.
“As a former PitBullTax user, I found their focus shifted more towards selling me add-ons rather than enhancing my user experience. With IRS Solutions, I get all the essential features in one platform without the constant upsell, making it more efficient and cost-effective for my practice.”
Myth 6: “Any company can provide IRS tax resolution software.”
Fact: It won’t be hard for you to discover that all tax software is not created equal. IRS Solutions has been developed and maintained by working pros who use the software for their own tax resolution practices.
This hands-on approach does more than ensure you’re choosing a system that has been designed with real-world tax resolution in mind. It also means that IRS Solutions is continuously tested and optimized by those who know the industry best. There is intuitive guidance built into the system on what are the next steps needed to manage your cases.
“I switched from PitBullTax to IRS Solutions because it is so much easier to set up a client, order transcripts with just the push of a button, and get notifications of any IRS alerts on that client. For tax resolution, it is an easier platform to navigate and get your clients the resolution that works for them. IRS Solutions is by far the best program I have found.”
Myth 7: “All software providers are equally reliable.”
Fact: Reliability is key when dealing with tax resolution cases, where time-sensitive actions are required. Some IRS tax resolution software companies leave their users feeling like every day is a risk.
Not IRS Solutions. We’ve created the best tax resolution software because we understand the demands of the industry. When you talk to us, you’ll understand that we have to; we are your colleagues, and we live it every day. Our competitors can’t match our track record of uptime, consistent updates, and dependable performance.
"IRS Solutions is the best-kept secret in the tax representation space. We made the switch from Pitbull Tax Software after testing IRS Solutions for a month, finding it faster and easier to get collections forms filled out by clients out and to monitor their transcripts while looking for abatement opportunities. We also have direct access to the Enrolled Agents who created IRS Solutions, and they happen to be experts in resolution, willing to help if you get stuck on a case. I'd recommend trying it in parallel w/ your current software to see if you like it as much as we do."
Myth 8: “Customer service is the same everywhere.”
Fact: Customer service is not the same everywhere and can be the factor that makes or breaks your experience with a product. While many platforms promise excellent service, in practice, it’s often difficult to get timely support from a qualified, knowledgeable expert.
How do the companies you’re researching handle customer support? IRS Solutions offers direct phone support during business hours and an active Facebook community forum to help answer your questions. When you call us with a question, you’ll talk to a real person who knows how to help. You’ll never have to deal with an impersonal automated system or a series of long email threads.
IRS Solutions gives you all the IRS transcript info, [including] CSED, tax debt, unfiled years, and more. Many free trainings are included. There are so many more IRS forms and state POAs. My favorite part is that the report feature is more comprehensive. Clients love to pay for this! These are all included in the IRS Solution subscription/license at no extra charge. As a bonus, you can always call if you have any questions about a case.”
Myth 9: “Influencers say it’s the best, so it must be!”
Fact: When selecting IRS tax resolution software, it’s important to look beyond the hype. While the endorsements of popular influencers can be persuasive, they are often the result of paid partnerships rather than personal experiences. Unlike other companies, IRS Solutions doesn’t rely on influencer promotion.
Our reputation is built on years of excellent service to tax professionals and our testimonials come from satisfied users, not from paid influencers who have no relationship with our product.
Make a Fact-Based Platform Choice for Your Practice
When looking at IRS tax resolution software options available to you, it’s important to see past myths and focus on facts. IRS Solutions is the only platform built by tax professionals, for tax professionals. It’s the choice that offers reliable software, superior customer service, and transparent pricing.
Interested in seeing the difference for yourself? Request a demo today and experience how IRS Solutions can enhance your practice.
ABOUT THE AUTHOR
Suzanne Stone
Managing Partner at IRS Solutions | Tax Resolution Specialist| Enthusiastic Community Leader
Suzanne Stone, Managing Partner at IRS Solutions Software, combines 16 years of expertise in tax resolution with a passion for community service. She has been pivotal in developing software solutions that significantly enhance the efficiency and effectiveness of tax professionals. Beyond her corporate achievements, Suzanne is passionately involved in philanthropy, working with organizations like Soroptimist International and Project Delta. Her efforts in these groups are focused on creating meaningful changes in the lives of women and veterans. Suzanne is committed not just to business success but to fostering a supportive professional community.
